(for qualifying purchases made after 11/5/20)

SpicyIce is committed to providing the highest standard of jewelry – which is why we offer a lifetime guarantee for all purchases of gold plated jewelry made on or after 11/5/20.  If your product damages, fades, or stops working under normal wear, the guarantee entitles you to a one-time replacement of the gold plated jewelry. This warranty is voided on any user damage issues (i.e: scratches, accidental breakage, water damage).

What this warranty covers.

For products that are sold with a lifetime warranty, SpicyIce warrants to the original purchaser of this SpicyIce product that the product shall be free of defects in design, assembly, material, or workmanship, and shall be in an undamaged condition at the point of first sale to the original purchaser.

What the period of coverage is.

For purchases after 11/05/20 that indicate the product comes with a lifetime warranty, SpicyIce warrants this SpicyIce product for the lifetime of the product. 

What will we do to correct problems?

Product Warranty.

SpicyIce will replace one time, at its option, any defective product free of charge (except for shipping & handling charges for the product) with an identical or similar SpicyIce product.  SpicyIce reserves the right to discontinue any of its products without notice, and disclaims any limited warranty to repair or replace any such discontinued products. In the event that SpicyIce is unable to replace the product with an identical SpicyIce product (for example, because it has been discontinued), SpicyIce will offer a replacement of another product from SpicyIce.com in an amount equal to the purchase price of the product as evidenced on the original purchase receipt and as discounted by its natural use. 

What is not covered by this warranty?

All above warranties are null and void if the SpicyIce product is not provided to SpicyIce for inspection upon SpicyIce’s request at the sole expense of the purchaser, or if SpicyIce determines that the SpicyIce product has been improperly cared for, intentionally damaged, altered in any way or tampered with. This limited warranty does not protect against damage caused by vandalism, theft, normal use, wear and tear, improper installation, misuse, accident, erosion, depletion, obsolescence, abuse, damage due to power disturbances (i.e. brownouts or sags), war, terrorism, or acts of God such as flood, fire or earthquake. This limited warranty does not, under any circumstances, cover the replacement or repair cost of any personal property inside or outside of the SpicyIce product. 

This limited warranty does not cover free products provided to you through contests or products provided as a free gift with purchase promotion.  

This limited warranty does not cover sale items or items marked as clearance, or final sale.

This limited warranty does not cover products purchased before the effective date shown above.

This limited warranty does not cover products provided to you as replacement products for other products deemed to be replaceable per the terms of this warranty.  For the avoidance of doubt, this means that if you purchase a SpicyIce product, and that product is covered by this limited warranty and is therefore replaced with another product by SpicyIce, the replacement product is not covered under this warranty or any other warranty, whether implied or express.